Careers at Great Southern Killarney

At Great Southern Killarney we recognise that one of our key assets is the talents and skills of our employees. We believe that each employee contributes directly to the hotels growth and success. One of our objectives is to provide a working environment that is conducive to both personal and professional growth. Great Southern Killarney is committed to attracting, retaining and promoting people with the ability and willingness to succeed in their role.  We strive to create a supportive environment in which all employees can flourish and reach their full potential. We are committed to offering opportunities for training and career advancement. You can apply for any of teh available positions at Great Southern Killarney by clicking here.

View all Hayfield Family Collection Job Vacancies Here.

We are currently recruiting for the following positions:   

Beauty (Massage) Therapist

We are currently looking to recruit a fully qualified Beauty Therapist to join our team here at The Great Southern’s Innisfallen Health and Beauty Rooms.

Main Responsibilities

  • The successful candidate will be expected to carry out treatments including facials (Yon-Ka), manicures, pedicures, tinting, tanning and waxing to a high professional standard.
  • The candidate will need to be experienced in Swedish and Hot Stone massage.
  • You will have excellent attention to detail with an emphasis on client care and hygiene, ensuring the working environment is kept to the utmost cleanliness at all times.
  • Be confident when performing treatments on clients.
  • You will maintain a good understanding and keep up to date with product knowledge.
  • In addition to excellent skills in a full range of beauty treatments, the candidate should be able to advise fully on skin care and after care of all treatments.

Education and Qualifications

  • At least 1 years salon or spa experience
  • Qualified to a high standard with both face and body qualifications

Food and Beverage Assistant (Full Time - split / Part Time)

Position:

The Great Southern Killarney is looking for highly efficient, well organised and energetic Food and Beverage assistants for our Garden Room Restaurant (Breakfast and Supper Shifts). The ideal candidate is someone who's is passionate about Guest Service, has bags of stamina and enjoys the fast pace of working in an award winning restaurant. You also need to be able to stay calm and work as part of a team during a frenetic service and ensure a fantastic guest experience by following clear instruction and assisting your team-mates where needed.

Key delivery areas:

  • As Food and Beverage Assistant your main function will be to provide excellent customer service by professionally and efficiently serving food and beverage to our Guests.

The Successful Candidate will:

  • Have previous experience in a similar role at 4*/5* level
  • Have a friendly and outgoing manner
  • Be well-presented and maintain a professional image at all times through appearance
  • Have excellent communication and interpersonal skills
  • Have fluent English, both verbal and written
  • Be courteous and focused on providing a consistently high standard of customer service
  • Be a team player, flexible
  • Have knowledge of food, wine and cocktails
  • Have local knowledge of Killarney

Housekeeping / Accommodation Assistant

We are currently recruiting for energetic Accommodation Assistants to join our Accommodation Team here at the Great Southern Killarney.

The main responsibilities for this role are to ensure that the day to day operations are carried out in line with department and hotel standards and that these agreed standards are achieved at all times.

Position:

  • Greeting all guests in a warm and friendly manner
  • Cleaning of guest bedrooms and bathrooms to the highest of standards, ensuring they are clean, well maintained and attractively presented at all times
  • Replace guest amenities and supplies in rooms
  • Dress beds following the standard operating procedure of the hotel
  • Remove rubbish and room service items and replace used linen
  • To clean corridors and public areas
  • To report all lost property and maintenance issues to the supervisor
  • Maintain stock levels of stationary, linen, towels and amenity requirements on in order to ensure consistency in standards.
  • Knowledge of the hotels hygiene, health and safety regulations
  • Check that all appliances are present in the room and in working order
  • Straighten desk items, furniture and appliances
  • Dust, polish and vacuum carpet

The successful candidate will:

  • Have a minimum of 1 years experience in a comparable role in a 4* hotel
  • Have the ability to maintain cleanliness of 12-15 rooms daily
  • Possess excellent communication and interpersonal skills
  • Have fluent English
  • Be courteous and focused on providing a consistently high standard of service and hygiene
  • Be standards driven, a team player, flexible
  • Possess the ability to work under pressure
  • Have excellent organisational skills

Commis Chef / Cook

Position:

  • To maintain a high standard of work in accordance with the Executive Chef’s instructions.
  • To prepare, cook and serve food ensuring that the highest possible quality is maintained and that agreed standards for food preparation and presentation are met at all times under guidance from a senior chef.
  • To carry out daily and weekly procedures, including food labelling/dating and storage.
  • To remove any hazards and make safe any defects in the kitchen or its equipment and report any problems to a senior chef.
  • To keep high standards of personal hygiene and a clean uniform.
  • To adhere to company procedures in regards to temperature checks, food labelling and dating, cleaning schedules and hygiene regulations at all times ensuring that all records of such are maintained
  • To assist with the acceptance and storage of deliveries and that all relevant company procedures are adhered to
  • To be familiar with the opening and closing procedures of the kitchen and carry them out as rotated
  • To keep high standards of cleanliness on your section and to assist in any job regarding hygiene or cleanliness asked for by a senior chef.
  • To be fully aware of all the health and safety at work regulations.
  • To carry out and assist in the smooth running of the kitchen
  • To attend all meeting and training sessions as required
  • To comply with any reasonable request from your superiors
  • To ensure that all statutory, as well as company, hygiene regulations are being strictly adhered to.
  • Make sure the hygiene and food safety standards are met in all stages of food preparation.

The successful candidate will:

  • Have a minimum of 1 years experience in a comparable role
  • Possess excellent communication and interpersonal skills
  • Have fluent English
  • Be courteous and focused on providing a consistently high standard of service and hygiene
  • Be standards driven, a team player, flexible
  • Possess the ability to work under pressure
  • Have excellent organisational skills
Kitchen Porter Supervisor
Chief Steward

As Supervisor, you will be leading a small team of Kitchen Porters and overseeing the day to day running of the section.

Main Responsibilities:

  • Supervise and co-ordinate the work of Kitchen Porters to ensure correct staffing levels for the different areas.
  • To carry out training of all new porters and keep records accordingly, as well as ensuring that training and development is carried out for self and all other staff when required.
  • Ensure Kitchen Porters are regularly monitored and trained on the correct usage of cleaning materials, machines and equipment and comply with health and safety regulations.
  • To undertake the supervision of small equipment cleaning duties as per cleaning schedules in order that the front of house team have resources required for service.
  • Supervise the cleaning of all large kitchen equipment as well as the general cleanliness of the kitchen including floors, walls, fridge doors, wash hand basins and store areas.
  • Allocate duties throughout the shift to Kitchen Porters to ensure consistency of service.
  • The ability to clean to a high standard whilst monitoring/training others.
  • Must have extensive Kitchen Porter knowledge.
  • Monitor Health & Safety.
  • Strong people management skills and excellent organisational skills.
  • Ability to work well under pressure.
  • To observe safe working practices in carrying out the required duties and ensure that instructions specified are adhered to.
  • To carry out ad hoc cleaning duties as necessary or as requested by the Head Chef.
  • Maintain a safe and hygienic working environment in all back of house areas and report any maintenance issues to the maintenance department.
  • To ensure that all equipment, cutlery, crockery, glassware etc. is stored correctly and allocated to correct area.
  • To ensure that the correct cleaning procedures are followed in respect of chemicals and equipment, and follow daily and weekly cleaning schedules.

The Ideal Candidate:

  • Excellent time management skills and the ability to prioritise work load effectively with good organisational skills
  • Must be able to work well as part of a team
  • Flexible approach to the role

Duty Manager / Assistant Operations Manager

Position:

The Great Southern Killarney is looking for a highly efficient, well organised and energetic Duty Manager / Assistant Manager to join our team here at The Great Southern Killarney. The ideal candidate is someone who has an excellent collaborative attitude, enjoys the fast pace and varied nature of the hospitality industry and has the ability to stay calm and work as part of a team during particularly busy times.

Key delivery areas:

The purpose of this role is to ensure that the quality and standards of the Hotel are maintained at the highest level and customer expectations are met and exceeded. This is achieved both by taking charge of situations arising during the course of service to our guests, as well as providing hands-on assistance and guidance where it is needed. The role will provide an opportunity to develop skills in all departments of the hotel.

Task overview:

  • To work with the management team to ensure the smooth running of the hotel
  • Meeting and greeting guests
  • Dealing with guest queries in a friendly and professional manner, ensuring guest satisfaction
  • Maintaining quality standards throughout the hotel
  • Ensuring a high level of customer care exists throughout the hotel
  • Providing consistent management presence throughout the hotel during key times
  • To liaise with each Head of Department to ensure that the department is functioning correctly in relation to staffing levels, customer care etc
  • Providing assistance to all departments during busy periods
  • Assisting with weekly labour costs, ensuring they are in line with business levels
  • Managing staff where needed and delegating duties
  • Compliance with Health and Safety regulations
  • Recording any accidents that may occur on the premises during the shift
  • To communicate with relevant departments with regard to updated information or special requests with regard to an event.
  • Ensuring the effective running of any department under your supervision
  • In addition to above duties – our successful candidate will also take ownership of the Health and Safety aspect of our business and be the key point of contact for all H&S related matters. They will be responsible for advising on overall compliance in matters of Health & Safety in accordance with company policy and relevant statutory provisions.

Reporting Structure:

Reports to Operations Manager and CEO with responsibility to other HOD’s.

Role Requirements:

  • Previous experience as a Duty Manager ideally at 4*/5* level
  • Strong background in a high-volume hospitality, conference and banqueting operation – including weddings in a 4- or 5-star hotel
  • Previous Health And Safety experience and ability to formulate policy surrounding this.
  • Excellent communication and ability to “make it happen”
  • Strong work ethic and high standards of achievement, integrity and attention to detail
  • Customer Experience Champion and a strong, confident but level-team player capable of managing high presentation, consistency- and service standards in all the various departments and delegate tasks to ensure productivity.
  • Ability to train, lead and motivate a team in the absence of and alongside the Operations Manager and rest of the management team
  • Ability to multi task in a fast-paced environment
  • Ability to take charge of own area of responsibilities.
  • Fluent English, both verbal and written
  • Well-groomed and professionally presentable at all times.

Chef de Partie - Bar

Position:

The Great Southern Killarney is looking for a highly efficient, well organised and energetic Chef de Partie. The ideal candidate is someone who's got bags of stamina and enjoys the fast pace of working in a kitchen preparing food for our bar. You also need to be able to stay calm and work as part of a team during a frenetic service. As head of your section you need to be confident enough to manage the commis chefs working with you - and to give them clear instructions.

Key delivery areas:

As Chef De Partie your role will include food and beverage preparation and organisation, including purchasing of stock, storage and control of same. As a senior staff member you’ll be held responsible for productivity of your section, staff management and training all whilst adhering to our organisational and industrial codes of conduct and maintaining a safe and healthy work environment.

Task overview:

  • Organise kitchen operations for service in the restaurant, bar and banqueting.
  • Apply organisational skills for workflow planning and Mise en Place.
  • Ensure quality and consistency of food served.
  • Organise kitchen for A la Carte, general production and preparation.
  • Monitor and maximise efficiency in kitchen operations.
  • Preparing, cooking and presenting dishes within your speciality
  • Managing and training any chefs or other kitchen staff working with you
  • Helping the sous chef and head chef to develop new dishes and menus
  • Ensuring you and your team have high standards of food hygiene and follow the rules of health and safety
  • Monitoring portion and waste control to maintain profit margins
  • Food Prep overview includes (but not limited to): Carve meats and fish. Appetizers, savouries, sandwiches, salads. Hot and cold sauces for menu items. Dishes containing rice, farinaceous foods and pulses.
  • Dishes containing eggs. Poultry/game and meat dishes. Sauces for meat, game and poultry dishes. Fish dishes and shellfish dishes. Sauces for fish and shellfish. Cakes and yeast goods. Hot and cold desserts. Pâtés and Terrines. Chicken, meat and seafood curries. Rice dishes. Regional dishes local and foreign.

Role Requirements:

  • Minimum of 3 years' experience in a similar Role
  • Experience in a similar 4* Deluxe environment preferable
  • Customer Experience Champion and a strong, confident but level-headed leader capable of managing high presentation, consistency- and service standards and delegate tasks to ensure productivity.
  • Strong work ethic and high standards of achievement, integrity and attention to detail
  • Attention to detail, excellent presentation skills
  • Enthusiasm and creative talent
  • Passionate approach to the production of food
  • Flair and imagination
  • Management and organisational skills
  • Fully aware and compliant in Food Safety and HACCP Food Management Systems
  • Have a good grasp on profit margins

Reporting Structure:

Reports to Executive Chef and Sous Chef

Sous Chef (jnr)

Position:

The Great Southern Killarney is looking for a highly efficient, well organised and energetic Jnr Sous Chef. The ideal candidate is someone who's got bags of stamina and enjoys the fast pace of working in a kitchen. You also need to be able to stay calm and work as part of a team during a frenetic service.

Key delivery areas:

As Jnr Sous Chef your role will be to maintain the smooth and efficient running of the kitchen in the absence of the Head Chef and to assist the Head Chef in the day to day running of the kitchen.

Task overview:

  • To deputise in the Executive Chef's absence.
  • To ensure that all Chefs de Parties are familiar with the day's requirements.
  • To ensure that the necessary stocks are on hand at the right quality and quantity.
  • To ensure that fair discipline is maintained.
  • To ensure that all staff are treated fairly and with commonly accepted courtesy.
  • To ensure that timetables, leave rosters and attendance registers are up-to-date.
  • To ensure that all statutory, as well as company, hygiene regulations are being strictly adhered to.
  • To ensure that all maintenance problems are reported and followed up on.
  • To ensure that all communications between the restaurant, bar and kitchen run smoothly.
  • To ensure that each chef receives the correct orders for the appropriate tables.
  • To ensure that each dish leaving the kitchen is checked for quality, quantity, presentation and correct temperature.
  • To ensure that the dining room/ restaurant personnel are "standing by" when delicate dishes are served.
  • To ensure that regular on-the-job training is carried out so that all staff perform their duties correctly.
  • To attend seminars and training courses as and when directed.
  • To further your own knowledge of management methods and principles to ensure future advancement and further upgrading in management standards for the profession as a whole.
  • Work with the Executive Chef to produce diversified menus.
  • Produce high quality dishes that follow up the established menu and level up to the hotels standards, as well as to clients’ requirements;
  • Discover talented chefs and train them in order to reach the high standards of the location;
  • Maintain order and discipline in the kitchen during working hours;
  • Create tasting menus for clients interested in contracting the food for different events e.g. weddings etc.
  • Make sure the hygiene and food safety standards are met in all stages of food preparation, starting with the ingredients and ending with the finished dish which leaves the kitchen.
  • Make sure that the professional equipment is in good conditions and signal any malfunctions.

Role Requirements:

  • Minimum of 3 years' experience in a similar Role
  • Experience in a similar 4* Deluxe environment preferable
  • Qualification in culinary arts
  • Customer Experience Champion and a strong, confident but level-headed leader capable of managing high presentation, consistency- and service standards and delegate tasks to ensure productivity.
  • Strong work ethic and high standards of achievement, integrity and attention to detail
  • Unrelenting focus on quality
  • Enthusiasm and creative talent
  • Passionate approach to the production of high quality food
  • Flair and imagination
  • Management and organisational skills
  • Fully aware and compliant in Food Safety and HACCP Food Management Systems
  • Have a good grasp on profit margins
  • Ability to train, lead and motivate a team in the absence of and alongside the head chef

Chef de Partie

Position:

The Great Southern Killarney is looking for a highly efficient, well organised and energetic Senior Chef de Partie. The ideal candidate is someone who's got bags of stamina and enjoys the fast pace of working in a kitchen. You also need to be able to stay calm and work as part of a team during a frenetic service. As head of your section you need to be confident enough to manage the commis chefs working with you - and to give them clear instructions.

Key delivery areas:

As Senior Chef De Partie your role will include food and beverage preparation and organisation, including purchasing of stock, storage and control of same. As a senior staff member you’ll be held responsible for productivity of your section, staff management and training all whilst adhering to our organisational and industrial codes of conduct and maintaining a safe and healthy work environment.

Task overview:

  • Organise kitchen operations for service in the restaurant, bar and banqueting.
  • Apply organisational skills for workflow planning and Mise en Place.
  • Ensure quality and consistency of food served.
  • Organise kitchen for A la Carte, general production and preparation.
  • Monitor and maximise efficiency in kitchen operations.
  • Preparing, cooking and presenting dishes within your speciality
  • Managing and training any chefs or other kitchen staff working with you
  • Helping the sous chef and head chef to develop new dishes and menus
  • Ensuring you and your team have high standards of food hygiene and follow the rules of health and safety
  • Monitoring portion and waste control to maintain profit margins
  • Food Prep overview includes (but not limited to): Carve meats and fish. Appetizers, savouries, sandwiches, salads. Hot and cold sauces for menu items. Dishes containing rice, farinaceous foods and pulses. Dishes containing eggs. Poultry/game and meat dishes. Sauces for meat, game and poultry dishes. Fish dishes and shellfish dishes. Sauces for fish and shellfish. Cakes and yeast goods. Hot and cold desserts. Pâtés and Terrines. Chicken, meat and seafood curries. Rice dishes. Regional dishes local and foreign.

Role Requirements:

  • Minimum of 3 years' experience in a similar Role
  • Experience in a similar 4* Deluxe environment preferable
  • Customer Experience Champion and a strong, confident but level-headed leader capable of managing high presentation, consistency- and service standards and delegate tasks to ensure productivity.
  • Strong work ethic and high standards of achievement, integrity and attention to detail
  • Attention to detail, excellent presentation skills
  • Enthusiasm and creative talent
  • Passionate approach to the production of food
  • Flair and imagination
  • Management and organisational skills
  • Fully aware and compliant in Food Safety and HACCP Food Management Systems
  • Have a good grasp on profit margins

Reporting Structure:

Reports to Executive Chef and Sous Chef


Duty Manager

We have an excellent opportunity for a Duty Manager to join the management team here at The Great Southern Killarney.  The purpose of this role is to ensure that the quality and standards of the Hotel are maintained at the highest level and customer expectations are met and exceeded.  The role will provide an opportunity to develop skills in all departments of the hotel.  The ideal applicant will be enthusiastic, self-motivated, hardworking and a team player as well as having a strong background in weddings and conferences. 

Bar Manager

We have an exciting opportunity for an experienced Bar Manager to join our team.  The ideal candidate will have previous experience at 4/5 star level.  We are looking for friendly, enthusiastic people who are passionate about providing excellent service

Chef de Partie

As Chef de Partie you will come from a 4 or 5 star background, be talented, creative and have a genuine passion for food.  You will contribute to customer satisfaction through the preparation of high-quality food items in accordance with hotel standards and maximise hotel customer satisfaction. 

 

Front Office Receptionist

As a Front Office Receptionist you will contribute to our Guests first impressions and so you will provide a high standard of service to our Guests and contribute to their overall experience from check-in to check-out.  The ideal candidate will have previous experience in a 4/5 star hotel. 

Guest Services Assistant 

We are currently looking for a Guest Services Assistant to join our team.  As part of the Guest Services Team will focus on the needs of the guests, ensuring that they are met and that each guest has a memorable stay.  You will ensure the highest possible standards of customer care at all times.  The ideal candidate will have a full clean driver’s license, knowledge of the local area and excellent customer service skills.

Suitable candidates can apply with CV to mbasel@greatsouthernkillarney.com 


Milandi Basel
HR Manager
Direct Line: 00353-64-6638042
Great Southern Killarney, Town Centre Killarney, Co. Kerry
Hotel Switchboard: 00353-64-6638000

 

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